Billing & Insurance

Billing & Insurance at Central Louisiana Surgical Hospital

  • Claim processing is an organized effort including collaboration of the patient, facility personnel, physician, and insurance provider.
  • Accurate information and communication received in a timely manner are key elements to expedite claim processing. Accurate information includes bringing your current insurance card and photo identification on the day of your procedure.
  • The Center will bill your insurance company for the use of the facility. This charge includes the cost of the procedure room, recovery room, facility laboratory test and supplies for your procedure.
  • After insurance collections are completed, billing statements informing the patient of their remaining financial obligation will be sent. Payments or alternate financial arrangements need to be made immediately at this time. Contact the billing department at (318) 427-7631 or (318) 427-7636 to make payment arrangements and/or payments.
  • After 120 days, accounts that have no activity or no alternate arrangements made with the facility will be notified by a FINAL NOTICE requesting immediate payment of the balance due.
  • If there is still no activity or communication from the patient after an issuance of a FINAL NOTICE, the facility will seek assistance of an outside collection agency to acquire payment.
  • The patient will be responsible for the cost of any charges incurred by a collection agency.

The Billing Office may be reached: Monday - Friday 8:00 a.m. - 5:00 p.m.

For questions regarding the following insurance carriers please call 318-427-7631.

• Medicare, 
• United Healthcare
• Office of Group Benefits
• Medicaid 
• Worker’s Compensation

For questions regarding the following insurance carriers please call 318-427-7631.

• Blue Cross
• Self Pay payment arrangements
• Other Commercial Insurances

Patient Testimonials

The staff was great!! They really seemed to care about me as the patient and made me feel very comfortable under their care.